Help & Support

What is Tripal.co?

Tripal.co is current Trip application to meet Traveller with trusted local guides that will becomes your Pal for your tour journey (Trip + Pal). Pal will provide your necessity during your visit to their town, so you can enjoy your trip experience more personal, flexible, and authentic as traveller. On other side, by using tripal you opening a job for local people and communities in the region.

What the different & advantages Tripal than other travelling application?

Travel applications that are available today generally only provide plane tickets and hotels. We want to walk instead of just staying in the hotel watching TV alone, If there is a package that travel is generally still the ways of 'old' which is 'open trip' that there is a minimum quota or combined with foreign groups that are not necessarily fun, date and fixed routes are generally to mainstream places that 'outdated'

Tripals become Anti-theses for this condition. With tripal.co your trip will be more Personal because every trip is just for you or your group only (Private Trip, even 1 person road), Flexible in determining date and its itinerary. The route and local appeal are more authentic according to the category you choose. The price is certainly more affordable because it is directly to the local people without bureaucratic frills. This is what we call Traveling the present.

Where can I go now using tripal?

Currently Tripal.co just developed for the purpose of travel to the provinces / cities in Indonesia, at a later stage will be developed for the purpose to Asia and even the whole world.

Is Tripal safe for Traveler and Pal (Local Guide)?

Tripal.co as a peer-to-peer marketplace platform strives best to create a secure system for all parties, both in terms of 'Traveler' and 'Pal' and other third parties because delivering a safe, comfortable and enjoyable travel solution is our priority . We therefore require both the Traveler and Pal to communicate & make payments through this application only.

Safe Ecosystem for Traveler, as PAL in the registration process is required through several online and offline verification stages. Pal is also only entitled to receive payment from the system after Trip is done.

The ecosystem is safe for Pal, because TRAVELER is also required to complete the data needed to maintain security and comfort together. Before the trip begins The traveler has to make a payment to be sent to the container account.

The Payment System ensures every payment is made on the Tripal.co platform because we are working with a trusted third party that is DOKU for any payment needs either ATM Transfer , Credit Card, internet banking until payment to AlfaMart / Indomaret can all be done safely and conveniently.

PS: While it has done its best to keep you safe and secure, Tripal.co as a marketplace is not responsible on the conditions occurring in the field, so that the maturity and wisdom of each party is necessary in making decisions.

How to do order & payment at Tripal?
  • Pilih lokasi pada kolom pencarian atau pilih “Kategori Trip” pada halaman utama,
  • Pilih “PAL” yang tersedia, setelah pelajari profil PAL tekan tombol “Pesan Sekarang” pada bagian bawah,
  • Akan muncul “Kalender” yang menunjukan ketersediaan Pal yang bersangkutan, pilih “tanggal Mulai” dan “tanggal Selesai” dengan cara di-tab (Jika hanya untuk Trip 1 hari, tab 2 kali pada tanggal yang sama) sampai tombol “Lanjutkan” berwarna merah lalu di-klik,
  • masuk ke halaman Konfirmasi Pesanan dan klik “Pesan” lalu dilanjutkan dengan klik “Bayar”
  • dan Anda akan masuk ke halaman DOKU yang tersedia berbagai pilihan pembayaran dan selesai. Kini transaksi Anda akan tersimpan pada menu “Riwayat” atau “MyTrip”.

PS: Dana Anda akan tetap disimpan sampai perjalanan Anda selesai dilaksanakan oleh PAL barulah dana tersebut akan dibayarkan kepada PAL. Kecuali untuk “Trip” yang dimana PAL membutuhkan DP untuk melakukan pembayaran kepada pihak ketiga seperti transportasi lokal, rumah makan, akomodasi, tiket masuk tempat wisata, dll

How do I join as 'Pal' in my city? Can I also register myself as 'Pal' for a city outside of current domicile?

Semua orang selama telah berusia dewasa (Minimal 18 thn), suka jalan-jalan dan menambah teman baru, mencintai budaya dan kotanya, serta punya hati untuk menemani orang-orang yang akan berkunjung ke kotanya, bisa mengajukan diri menjadi PAL di kotanya dan dapatkan tambahan penghasilan dari hobby menarik ini.

Setiap orang yang masuk pertama kali ke dalam aplikasi Tripal.co dianggap sebagai “Traveller”. Untuk bergabung menjadi Pal, tripal.co belum memungut biaya alias GRATIS. Silahkan masuk ke menu “Profil” lalu klik “Menjadi Pal” lalu ikuti petunjuk dan persyaratannya.

Menjadi PAL di luar kota domisilinya tidak diajurkan karena akan merugikan Traveller maupun diri Anda sendiri. Sebagai “Teman Perjalanan” Anda diwajibkan mengetahui seluk-beluk geografi maupun kondisi demografi di daerah tersebut, sehingga jika Anda tidak menguasai “Hidden Gems” nya maka akan menurunkan pengalaman dan berdampak ke rendahnya review & rating Anda.

What my advantage as a “Pal”?
  • Mendaftar & menggunakan aplikasi Tripal secara GRATIS!
  • Mendapatkan Uang Tambahan dari setiap perjalanan dengan Traveler.
  • Waktu Fleksibel karena Anda bebas menentukan jadwal ketersediaanmu di menu “Kalender”
  • Ikut berperan aktif memberi kontribusi positif dalam membangun dan mengembangkan masyarakat & potensi lokal lainnya.
  • Tergabung dalam sebuah Komunitas Global yang bersahabat dengan teman-teman baru dari seluruh dunia.